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My account

I forgot my password, what should I do?

Go to 'My Account' and click on 'Forgot Password.' Enter your email address and click 'Submit.' You will receive an email from us to reset your password. Simply follow the instructions provided.

How to change the language of my account to switch between French or English?

To switch between French and English languages, simply select the desired language at the top right of the screen, above the "shopping cart" icon.

How can I unsubscribe from newsletters?

We are sorry to see you go. If you truly wish to no longer be a part of our Mercedes-Benz Parfums Club, simply click on the unsubscribe link located at the bottom of our newsletters.

How are my personal data processed?

For more information regarding our privacy policy, please visit here.

Why create a Mercedes-Benz Parfums account?

By creating your Mercedes-Benz Parfums account, you will be able to: