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Mercedes-Benz Parfums

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We are sorry to see you go. If you truly wish to no longer be a part of our Mercedes-Benz Parfums Club, simply click on the unsubscribe link located at the bottom of our newsletters.

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My account

I forgot my password, what should I do?

How to change the language of my account to switch between French or English?

How are my personal data processed?

Why create a Mercedes-Benz Parfums account?

How to place an order?

I haven't received a confirmation email for the delivery of my order, is this normal?

How to modify my order?

How to track my order on my account?

I haven't received my order, what should I do?

An item is missing / I received the wrong item in my package, what should I do?

I've changed my mind, is it possible to return my order and receive a refund?

My order

What are the delivery times?

Which countries are delivered to?

How can I change my delivery address after placing an order?

Why is my order delayed?

What happens if I am not present at the time of delivery of my order?

Is delivery charged?

About delivery

What are the different payment methods?

Is it possible to pay in installments?

How to receive a promo code?

How to use my promo code?

About payment

Is it possible to test the perfumes beforehand?

How to receive samples?

About samples

How can I unsubscribe from newsletters?Updated 2 years ago