Can't find the answer to your question? Please contact us...

Mercedes-Benz Parfums

<span id="isPasted" style="color: rgb(15, 15, 15); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We thank you for placing an order on our website. Please contact us via the contact form for this request: visit <span id="isPasted" style="color: rgb(15, 15, 15); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><a href="https://mercedes-parfums.myshopify.com/pages/contact">here</a><span id="isPasted" style="color: rgb(15, 15, 15); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.

We thank you for placing an order on our website. Please contact us via the contact form for this request: visit here.

An item is missing / I received the wrong item in my package, what should I do?

My order

I forgot my password, what should I do?

How to change the language of my account to switch between French or English?

How can I unsubscribe from newsletters?

How are my personal data processed?

Why create a Mercedes-Benz Parfums account?

My account

How to place an order?

I haven't received a confirmation email for the delivery of my order, is this normal?

How to modify my order?

How to track my order on my account?

I haven't received my order, what should I do?

I've changed my mind, is it possible to return my order and receive a refund?

What are the delivery times?

Which countries are delivered to?

How can I change my delivery address after placing an order?

Why is my order delayed?

What happens if I am not present at the time of delivery of my order?

Is delivery charged?

About delivery

What are the different payment methods?

Is it possible to pay in installments?

How to receive a promo code?

How to use my promo code?

About payment

Is it possible to test the perfumes beforehand?

How to receive samples?

About samples

An item is missing / I received the wrong item in my package, what should I do?Updated 2 years ago